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This category contains 6 posts

Windows 7 firewall service won’t start

Problem When you attempt to start the Windows 7 firewall service you receive the following error Windows could not start the Windows Firewall on Local Computer. For more information, review the system event log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 5. If you look in […]

Windows 7 firewall service is missing

Problem You receive a message from the Action Center that the Windows Firewall is turned off. When you attempt to turn it on, you receive a message like this: Windows Firewall can’t change some of your settings Error code 0x80070424 If you go into Services, you will find that the Windows Firewall service is missing. […]

Microsoft Office encountered an error during setup

If you are trying to install Microsoft Office 2007 or 2010 on a computer that has had Office installed on it previously, you may encounter the following, un-helpful, error message: Microsoft Office Professional Plus 2010 has encountered an error during setup This can be very frustrating since there is no error code or anything in […]

Windows 7 prompts for password even though password protected sharing is off

You may run into this: You are sharing files between two Windows 7 computers on the same network. You go into the Network and Sharing center and turn off password protected sharing. You try to access the shared resource from another computer and it still prompts you for a username and password. Here’s what I […]

Dissecting and removing the SHV5 rootkit

Yesterday I noticed some odd behavior on one of the Linux servers that I maintain. For one thing, every time I would run ‘top’ or ‘ps’, I would see the following message Unknown Hz value! (75) Assume 100 I decided to run rkhunter to check for rootkits. Needless to say, I was disappointed to discover […]

Blackberry purgatory

Blackberries. You gotta love em. They’re great when they work but sometimes it’s a challenge to get them setup properly. I must have taken at least three phone calls on Friday from clients who needed help getting their Blackberries setup with their corporate email accounts. Two of them were using BES (Blackberry Enterprise Server) and […]